Help & FAQ

How do I get started?

1. Create an account: Sign up with your email address
2. Verify your phone: Complete phone verification to be eligible for winnings
3. Earn entries: Get free entries through daily login streaks
4. Play games: Participate in games to earn more entries
5. Enter giveaways: Use your entries to participate in prize drawings

Is MegaEntry really free?

Yes! MegaEntry is completely free to use. You never need to make a purchase to earn entries or participate in drawings. We offer optional Premium memberships with bonus features, but the core platform is always free.

Do I need to be 18+ to participate?

Yes, you must be at least 18 years old and a legal resident of the United States to participate in MegaEntry giveaways and games.

What are entries and how do I use them?

Entries are MegaEntry's virtual currency. You use entries to:

• Enter traditional prize giveaways
• Play games
• Participate in special contests

How can I earn free entries?

How many entries do I get for daily login?

Daily login rewards increase with your streak:

• Day 1: 10 entries
• Day 2-6: 15 entries per day
• Day 7+: 25 entries per day
• Bonus: Extra entries on weekly milestones

Do entries expire?

No, your entries never expire! You can save them up and use them whenever you want to enter giveaways or play games.

How do subscriptions work with daily login bonuses?

Subscribers get the best of both worlds:

• Automatic bonus entries: 20 daily (Premium) or 50 daily (VIP) - no login required
• Plus login bonuses: Still earn additional entries through daily login streaks
• Stack benefits: Your subscription entries + login streak entries = maximum daily entries

What types of games can I play?

Currently, we offer interactive word search games with more game types coming soon:

• Word Search Games: Find hidden words in letter grids with time limits
• Coming Soon: Trivia games, puzzle games, and more challenges

How do games work?

1. Choose a game: Browse available games and their entry costs
2. Pay entry fee: Spend entries to start playing (costs vary by game)
3. Play the game: Complete the word search within the time limit
4. Get scored: Your score is based on words found, time remaining, and accuracy
5. Compete for prizes: Top performers win prizes when the game ends

How is scoring calculated?

Can I practice games for free?

Some games may offer practice modes, but most games require entry fees to maintain fair competition and prize pools. The entry fees are typically small (5-25 entries).

How are winners selected?

Winners are determined by final scores when the game timer ends. The highest-scoring players win prizes, with ties broken by completion time. All scoring is automated and transparent.

Are the games fair?

Yes! All players see the same word grid and have the same time limit. Our anti-cheat systems ensure fair play by validating all word selections and timing on our secure servers.

What types of prizes can I win?

We offer a wide variety of products from major retailers:

• Amazon products: Electronics, books, home goods, and more
• Walmart items: Household essentials, electronics, and gift cards
• Temu products: Unique items, gadgets, and fashion accessories
• Gift cards: Various retailers and denominations

How do giveaway drawings work?

1. Browse prizes: View available giveaways with countdown timers
2. Enter to win: Spend entries to participate in drawings
3. Wait for drawing: Winners are selected randomly when timer expires
4. Get notified: Winners receive email and in-app notifications
5. Claim your prize: Follow instructions to receive your product

How much does it cost to enter giveaways?

Entry costs vary by prize value and popularity. Most giveaways cost between 1-50 entries. Higher-value prizes typically require more entries to enter.

What are my odds of winning?

Odds depend on the number of participants in each drawing. We display the current number of entries for each giveaway so you can see the competition level before entering.

How are winners selected?

All winners are selected using cryptographically secure random number generation. The selection process is completely automated and transparent, ensuring fair results for every drawing.

What happens if I win?

Can I win multiple times?

Yes! There are no limits on how many prizes you can win. Each drawing is independent, so winning one prize doesn't affect your chances in future drawings.

Do I need to pay taxes on prizes?

Tax obligations depend on your location and the total value of prizes won:

• US residents: If you win $600 or more in prize value during a calendar year, you'll need to complete a W-9 tax form
• Non-US residents: You are responsible for your own tax obligations according to your local tax laws
• Tax forms: We'll notify you if a W-9 form is required and guide you through the process

Why do I need to verify my phone number?

Phone verification is required to claim any prizes you win. This helps us:

• Prevent fraud and ensure fair play
• Contact winners about prize fulfillment
• Comply with legal requirements for giveaways
• Protect the integrity of our platform

How do I verify my phone number?

1. Go to your Profile or Phone Verification page
2. Enter your mobile phone number
3. Generate a verification message to send
4. Send the provided message from your phone to our verification number
5. Your phone number will be automatically verified when we receive the message

Can I change my email or phone number?

Yes, you can update your contact information in your Profile settings. Note that changing your phone number will require re-verification for prize eligibility.

What is Premium membership?

Premium membership offers enhanced features and benefits:

• 20 bonus daily entries (50 for VIP)
• Ad-free browsing experience
• Multi-entry selection for prizes
• Still earn entries from daily login
• Priority customer support

How does the referral program work?

Invite friends and earn bonus entries:

1. Get your unique referral link from the Referrals page
2. Share with friends via social media or direct link
3. Earn bonus entries when friends sign up using your link
4. Track your referrals and rewards in your dashboard

How do I delete my account?

To delete your account, please contact our support team at support@megaentry.com. We'll process your request within 48 hours and permanently remove all your data.

What browsers are supported?

MegaEntry works best on modern browsers:

• Recommended: Chrome, Firefox, Safari, Edge (latest versions)
• Mobile: iOS Safari, Android Chrome
• Note: Older browsers may not support all features

Why can't I receive SMS verification codes?

Common solutions for SMS issues:

• Check if your phone number is entered correctly
• Ensure your phone can receive SMS from short codes
• Check your spam/blocked messages folder
• Try requesting a new code after a few minutes
• Contact support if issues persist

The website is loading slowly. What can I do?

Try these troubleshooting steps:

• Clear your browser cache and cookies
• Disable browser extensions temporarily
• Check your internet connection speed
• Try a different browser or device
• Restart your router if needed

I can't log into my account. What should I do?

Account access troubleshooting:

• Double-check your email and password
• Use the "Forgot Password" link to reset
• Check if your account is locked due to multiple failed attempts
• Clear browser data and try again
• Contact support if you still can't access your account

Games are not loading properly. How can I fix this?

Game loading issues are usually resolved by:

• Refreshing the page
• Clearing browser cache
• Ensuring JavaScript is enabled
• Checking your internet connection
• Trying a different browser

Is there a mobile app?

Currently, MegaEntry is a web-based platform optimized for mobile browsers. Native iOS and Android apps are in development and will be available soon!